Privacy Policy

In order for the website to provide a safe and useful service, it is important for Smart Shop to collect, use, and share personal information. By using our platform, you agree to the terms described in this Privacy Policy.

1. Collection

Information posted on Smart Shop is publicly available. If you choose to provide us with personal information, you are consenting to the transfer and storage of that information on our secure servers.

• Email address, contact information, and sometimes financial information.
• Computer sign-on data, statistics on page views, traffic, and response to ads.
• Users' IP address and standard web log information.

2. Use

We use users’ personal information to:

• Provide and improve our services.
• Resolve disputes, collect fees, and troubleshoot problems.
• Encourage safe trading and enforce our policies.
• Customize users’ experience and measure interest in our services.
• Inform users about new services, offers, and updates.
• Send marketing and promotional messages according to preferences.

3. Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help improve your browsing experience — for example, to keep you signed in, remember preferences, and show relevant content.

Cookies and Personal Data

We use cookies and similar technologies to personalize content and ads, provide social media features, send promotional materials, and analyze traffic. Limited cookie data may be shared with our partners (Google, Facebook, WebEngage, etc.).

• Session Cookies – Required to operate our service.
• Preference Cookies – Used to remember your settings.
• Security Cookies – Required for protection and fraud prevention.

You can manage or disable cookies in your browser settings. Some features may not function properly if cookies are disabled.

4. Disclosure

We do not sell or rent users’ personal information to third parties for marketing purposes without your explicit consent. However, we may disclose information:

• To comply with legal requirements or enforce policies.
• To protect anyone’s rights, property, or safety.
• With sellers or partners you’ve interacted with for better service.

5. Communication and Email Tools

You agree to receive marketing communications about products and services unless you choose to opt out. You can unsubscribe anytime by following the link provided in our emails.

We may automatically scan messages to detect spam or harmful content.

6. Security

We use encryption, passwords, and secure servers to protect your personal information against unauthorized access. Your privacy is our top priority.

7. Unsubscribe Information

You can review or remove your information anytime by contacting us at support@smartshop.com.bd. You can also unsubscribe via the link at the bottom of our emails.

Smart Shop uses Google Analytics and remarketing tools. You can opt out anytime using Google Ads Preferences Manager.