Terms and Conditions

Welcome to Smart Shop! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Terms

Smart Shop is an online marketplace that allows users to buy and sell products conveniently. All users must use the platform responsibly and lawfully. We reserve the right to modify or terminate our services at any time without prior notice.

2. Account Responsibility

• You must be at least 18 years old to register an account.
• You are responsible for maintaining the confidentiality of your account credentials.
• Any activity under your account will be considered your responsibility.
• Smart Shop reserves the right to suspend or terminate accounts violating these terms.

3. Product Listing and Pricing

We strive to provide accurate product descriptions and prices. However, errors may occur. If any product is listed with an incorrect price or description, Smart Shop reserves the right to correct the information or cancel the order.

• All prices are shown in US Dollars (USD).
• Discounts, offers, or coupons are subject to availability and may change anytime.
• Orders will only be confirmed upon successful payment or COD verification.

4. Payment and Delivery

Smart Shop supports multiple payment methods including Cash on Delivery (COD), Mobile Banking (bKash, Nagad, Rocket), and debit/credit cards.

• Delivery timelines may vary depending on product and location.
• Delivery charges are displayed at checkout and may vary for different regions.
• In case of delivery failure due to an incorrect address, additional charges may apply.

5. Returns and Refunds

If you receive a damaged or defective product, you may request a return or refund within 3 days of delivery. To know more, please read our Return & Refund Policy.

6. Prohibited Activities

• Posting false, misleading, or illegal content.
• Using the platform for fraudulent or harmful purposes.
• Attempting to hack or disrupt Smart Shop’s system.
• Violating any local, national, or international law.

7. Limitation of Liability

Smart Shop is not liable for indirect, incidental, or consequential damages resulting from the use of our services, delays, or product unavailability. We are committed to ensuring user satisfaction within reasonable business practices.

8. Changes to Terms

Smart Shop may update or modify these Terms and Conditions at any time. Any updates will be posted on this page, and continued use of the website will signify your acceptance of the changes.